Exchanges & Return Policy
At Amara Muse, we take great care in crafting our pieces and want you to love your purchase. If you’re not completely satisfied, we accept returns and exchanges under the following conditions:
Return & Exchange Policy:
- Timeframe: Items may be returned or exchanged within 30 days of purchase.
- Condition: Items must be unworn, unwashed, and in original packaging with tags attached.
- Exclusions: Final sale items, gift cards, and altered or damaged items (not due to shipment) are non-returnable.
Refunds:
- Approved returns will be refunded to the original payment method or offered as store credit.
- Shipping costs are non-refundable unless the item was received damaged or incorrect.
Damaged or Incorrect Items:
If your item arrives damaged or incorrect, please email hello@amaramuse.com with photos within 24 hours of delivery for review. Approved claims will be eligible for a replacement, refund, or store credit.
Return Process:
- Email hello@amaramuse.com to initiate a return.
- Customers are responsible for return shipping unless the item is defective.
- Refunds/exchanges are processed within 5-7 business days after receiving the returned item.